Phone: 600565695
- For: All inquiries, claim status, general questions
- Response: Immediate during business hours
- Hours: Monday-Thursday 8:30 AM to 3:30 PM, Friday 8:30 AM to 12:00 PM
Roadside Assistance: 971 600 508 181
- For: Emergency roadside assistance, towing services
- Available: 24/7
Website: www.methaq.ae
- For: Filing claims (https://claim.methaq.ae/claim), policy information, branch locations
- Available: 24/7
- Self-service claim tracking
Email:
- For: Document submission, formal correspondence
- Response: Within 1 working day
Branch Visits:
- Locations: Abu Dhabi, Dubai, Al Ain (See Branch Locations article for addresses)
- For: Complex issues, document signing, in-person assistance
- Hours: Mon-Thu 8:30 AM-3:30 PM, Fri 8:30 AM-12:00 PM
WhatsApp: 600565695
- For: Quick questions, status updates
- NOT for: Claim filing (must be done on website)