Filing Process (When Methaq Handles Claim)

CLAIM SUBMISSION METHODS:

Primary Method – Online (Recommended):

1. Go directly to: https://claim.methaq.ae/claim
2. Or visit www.methaq.ae and navigate to Motor Claims section
3. Complete online claim form with all required information
4. Upload required documents (see Required Documents article)
5. Submit and receive immediate confirmation
6. You will receive claim reference number via email

Alternative – Branch Visit:

• Use only if customer cannot access website or needs in-person assistance
• Abu Dhabi: Liwa Tower, ADNEC Area, M Floor
• Dubai: Mohamed Bin Rashid Charity Building, Office 312, 3rd Floor, Al Mamzar
• Al Ain: Tadbeer Building, 4th Floor, Khalifa Street
• Hours: Mon-Thu 8:30 AM-3:30 PM, Fri 8:30 AM-12:00 PM
• Bring all required documents with you