Fee Reference
• Policy cancellation fee: Approximately 50 AED + VAT (5%)
• Rental reimbursement: Only available for third-party customers where Methaq insured party is at fault (maximum 15 days, amount decided by Claims Department)
• Towing charges: Covered per policy terms – customer […]
Comprehensive Insurance Benefits
What’s Covered:
• Your Own Vehicle: Damage to your car regardless of who is at fault
• Third Party Bodily Injuries: Medical costs for injuries caused to others
• Third Party Property Damage: Damage to other vehicles and property
• Personal Accident […]
Process
Standard Time
Escalate If
Claim file opening
2 working days
After 3 working days
Vehicle inspection scheduling
Within 3 working days of approval
After 5 working days
Garage assignment + LPO
Varies by case
After 7 working days post-inspection
Payment processing
Up to 45 calendar […]
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